These terms cover the Sonic Refine website and app, your licence, payments, refunds and copyright. How we handle personal data is explained in our Privacy Policy.
Contents
- The agreement
- Your licence
- Acceptable use and your files
- Plans and billing
- Refunds
- Internet and offline use
- Updates and third-party software
- Copyright complaints
- Trademarks
- Warranty
- Liability
- If you get us sued
- Termination
- Governing law
- Changes to these terms
- General
- Contact
1. The agreement
Sonic Refine is a desktop app for cleaning up audio and converting video. It is made and run by Muhammad Saad Mueen, working alone.
By downloading, installing or using Sonic Refine, you agree to these terms. If you do not agree, do not install it. If you accept them on behalf of a company, you confirm you are allowed to.
You must be at least 16, or older if your country requires it.
You do not need an account for the free plan. You need one to buy a licence and manage your devices. If you create one, you agree to give accurate details, keep your password private, tell us at sonicrefine@gmail.com straight away if someone else gets into your account, and accept that what happens under your account is your responsibility.
In these terms, the Software means the Sonic Refine app and everything shipped with it, your licence means your right to use it under a paid plan, and your content means the files you put in and the files you get out.
2. Your licence
A paid plan gives you a personal, non-exclusive, non-transferable licence to install and use the Software on the number of computers your plan allows. You can move it between computers from your account. We license the Software to you; we do not sell it, and we keep ownership of it.
You may:
- install and use it on your allowed number of computers
- use it for personal or commercial work
- keep and sell what you make with it, owing us nothing
- keep one backup copy of the installer
You may not:
- share, resell, rent, lend or sublicense the Software or your licence key
- reverse engineer, decompile or disassemble it, except where the law expressly gives you that right, and only that far
- modify it or build anything derived from it
- remove or hide any copyright, trademark or licence notice
- tamper with, fake or get around the licence check, the device limit or the usage limit
- ship it as part of another product or service, or use it to build a competing product
Keep your licence key private. Do not publish or sell it. If a key is shared publicly or used beyond its device limit, we may suspend it. Tell us at sonicrefine@gmail.com straight away if you think someone else has your key.
3. Acceptable use and your files
Sonic Refine processes your files on your own computer. Your audio and video are never uploaded to us. We never receive them, and the app has no way to send them.
Everything you make with the Software is yours, including for commercial use. We claim no rights over your input or output files, and you owe us no royalty or credit.
You are responsible for having the rights to every file you process. Do not use the Software on content you have no rights to, for anything illegal, or to infringe anyone else's rights.
4. Plans and billing
Free plan. No account or licence key needed. It uses the same processing as the paid plans, so the cleanup quality is the same, with limits: fewer monthly minutes, one device, MP3 audio only, video up to 720p, a watermark on video, no smart reframe, and one file per run.
Paid plans raise those limits as shown on the pricing page, for the term you bought. Every plan has a monthly allowance in minutes of media, which resets each month, and the app shows what you have left. Your monthly minutes and your device limit are fixed on the day you buy and are never reduced. Everything else a plan sets follows the current plan.
Card payments renew automatically at the end of each term until you cancel. You can cancel at any time from the Licences page in your account. Cancelling stops the next charge only; the term you have already paid for runs to its end date.
Bank transfer and mobile wallet payments do not renew. They are taken by us directly, with no third party involved. Buying again when your term ends is up to you.
Renewing extends the licence you already have, so your key stays the same and your computers stay activated.
Card payments are handled by Lemon Squeezy, LLC, as merchant of record. Your statement will show LEMONSQUEEZY, any sales tax or VAT is added at checkout on top of the price shown, and their own terms cover the payment. We never see or store your card number.
We may change prices and what a plan includes. A new price applies from your next payment, never to a term you have already paid for.
5. Refunds
Please try the free plan first. It uses the same processing, so you can check the results before you pay.
Once your licence key has been activated on a computer, all sales are final.
If you have not activated your key on any computer, you can ask for a full refund within 14 days of purchase.
In exceptional situations, we may offer a refund even after activation, for example a duplicate charge, a charge taken after you cancelled, or a fault in the Software that we cannot fix. Whether a situation is exceptional is our decision.
To ask for a refund, email sonicrefine@gmail.com with the email address on your account and your order number.
A refund ends the licence it paid for. If you buy the same plan again later, your same key comes back.
Cancelling is not a refund. It stops future charges, and you keep the time you have already paid for.
We may refuse a refund where we find fraud, licence abuse, or an attempt to get around the licence system or the usage limits.
This section does not affect any rights you have under the consumer law of your country.
6. Internet and offline use
Sonic Refine needs an internet connection to check a paid licence, count your usage, and download its processing models the first time it runs.
Working offline is fine, within limits. The Software keeps a signed record of your licence and keeps working for a limited grace period with no connection, so a flight, a bad network or an outage on our side does not stop you. When that period runs out, it switches to the free plan until it can connect again, and then your licence comes back automatically.
Being offline, being behind a firewall, or not opening the app for a while are all normal and break nothing. What is not allowed is deliberately faking or permanently blocking the licence check.
We try to keep our servers running, but we do not promise they always will be. We may take them down for maintenance, and will give notice where we can.
7. Updates and third-party software
Updates are included in every paid plan. They may fix problems, add features or change how features work, and some may be needed for the Software to keep working with our servers. Updates are covered by these terms unless they come with their own. We may add, change or remove a feature.
The Software includes open-source components, each under its own licence, listed on our About page. Their authors provide them under their own terms, and our warranty does not cover them. Where one of those licences conflicts with these terms for that component, that licence applies.
8. Copyright complaints
We never receive the files you process, so there is nothing on our systems for us to take down. We do not monitor what you process and have no way to. What you process is your responsibility.
If something on our website infringes your copyright, email sonicrefine@gmail.com with who you are and how to reach you, which work of yours you believe has been used, where on the site it appears, and confirmation that you own it or act for the owner. We usually reply within 5 business days, and if the complaint is sound, we take the material down.
If you think the Software itself infringes your rights, email sonicrefine@gmail.com with what you own, your evidence, exactly which part you mean, and what you would like us to do.
If you wrote an open-source component we use and we have not met your licence, email sonicrefine@gmail.com and we will fix it quickly.
A knowingly false copyright claim can make you liable for damages and costs, so please be sure before sending one. We will close the accounts of people who repeatedly infringe others' rights.
9. Trademarks
"Sonic Refine" and our logo are ours. Do not use them in a way that suggests we endorse or are connected to your product. Other product names belong to their owners; where we mention them, it is only to describe compatibility, and we claim no association.
10. Warranty
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT THE LAW ALLOWS. THIS INCLUDES ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUALITY OF OUTPUT.
We do not promise the Software will suit your needs, run without interruption or errors, or work on every system.
Always keep your original files. Processing changes files and cannot always be undone. We are not responsible for files that are lost or damaged.
11. Liability
To the fullest extent the law allows, we are not liable for:
- any indirect or consequential loss
- lost profits, lost work, lost data, lost business opportunities, or business interruption
- anything above what you paid us in the 12 months before the claim
Nothing in these terms limits liability that cannot legally be limited, such as for fraud, or for death or personal injury caused by negligence. Some countries do not allow the limits above; there, they apply only as far as the law permits.
12. If you get us sued
If someone brings a claim against us, you agree to cover our reasonable costs and losses from it, where that claim comes from:
- how you used the Software
- you breaking these terms
- you breaking someone else's rights, including their copyright
- anything you made with the Software
This does not apply where the law does not allow it, which in most consumer cases it does not.
13. Termination
You can stop using Sonic Refine at any time.
We may suspend or end your licence if you break these terms, if we find fraud or licence abuse, or if a payment is disputed or fails and is not resolved after we contact you. If we end it because you broke these terms, no refund is due, and you must stop using the Software and remove it from your computers.
If we end your licence for a reason that is not your fault, we will refund the unused part of your paid term.
A paid term simply running out is not this. When a term ends, the Software switches to the free plan. It does not lock, and it does not delete anything you have made.
If you close your account, we handle your data as our Privacy Policy describes. Files you made are yours and are unaffected; they are on your computer, not ours.
The sections on your files, third-party software, trademarks, warranty, liability, claims against us, and governing law keep applying after these terms end, however they end.
14. Governing law
These terms are governed by the laws of Pakistan, and disputes go to the courts of Pakistan. If you are a consumer, this does not take away protections you have under the law where you live.
Please contact us first. Almost everything is faster to fix by email.
15. Changes to these terms
We may update these terms. For significant changes, we will tell you by email or in the app before they apply. Continuing to use Sonic Refine after that means you accept the new terms.
16. General
- If any part of these terms cannot be enforced, the rest still applies.
- Not enforcing something once does not mean we have given up the right to enforce it.
- These terms and the Privacy Policy are the whole agreement between us about Sonic Refine. If the two ever disagree, the Privacy Policy wins on personal data, and these terms win on everything else.
- We may transfer our rights under these terms if the business is sold. You cannot transfer yours without our written permission.
17. Contact
Questions about these terms: sonicrefine@gmail.com